Staff Profile

The home employs a Manager, Deputy Manager, Senior Care Assistants, Care Assistants, Kitchen, Domestic and Administration staff. The nursing facility has a team of nursing staff, senior carers and care assistants to meet the differing needs and dependencies of residents.

The staff levels in our home is based on the dependency needs of our residents which is tabulated based on a recognised dependency tool. The staff allocated to support the residents will be chosen in order to match their skills with resident needs, and also to minimise travelling distances in order to support good time attendance. In addition to the direct support staff the Registered Manager provides support in terms of management and nursing care, most of which should be in addition to the care levels. The promoters also provide significant support in management, administration and care related activities by way of additional monitoring and control which are in addition to the activities undertaken by the employment team. Staffing levels may be changed at the discretion of the Manager if there are particular needs. Care staff work on a Rota system which ensures that the service is staffed based on dependency and by the appropriate number and skill mix, including weekends and public holidays. New employees are inducted to National Training Organisation standards within 12 weeks of employment. We manage and train our employees with the aim that all of our carers are offered to achieve QCF level 2. All other employees receive the training appropriate to their work, for example Food Hygiene for catering staff. All employees receive annual training in health and safety matters such as moving and handling, fire awareness and procedures, adult protection issues, mental capacity act, infection control, medication, first aid, GDPR  and a range of other matters.

Staff are carefully selected with emphasis on attitude and their background is rigorously checked and you should find them knowledgeable, professional and friendly. As a group, we are driven to provide the very best standards of care within our homes, and we strive to recruit quality professionals.

New carers are encouraged to complete the Care Certificate within 12 weeks of employment, and complete a Level 2 Diploma within 2 years of appointment. All other employees receive the training appropriate to their work. All employees receive annual training in health and safety matters such as moving and handling, fire awareness and action and a range of other areas. 


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The new management of The Grange Residential Care and Nursing Home has achieved on overall rating of Good from the Care Quality Commission (CQC). Click the button below to view the report:

Organisation Chart - The Grange

Dawn Smith - Deputy Manager, Residential Care

Dawn is a steady and experienced hand in Care and is well connected in the local community. She supports the Management team in achieving good outcomes and is empathetic, passionate and conscientious.

Jacqui Bland - Administrator

Jacqui is the Administrator and has worked at The Grange since 1999. Jacqui is responsible for primarily interacting with families, responsible for staff payroll, supplier management and in providing general administration support. She is highly driven, disciplined and performance orientated.

She lives in a small village near Shirebrook and has two daughters, a son and a dog.

Nicole Downs - Activities Co-ordinator

Nicole is passionate about providing activities of interest to our residents and activities that include board games, baking, gardening, getting residents involved in decorations, quiz, music, arranging entertainment and taking residents on trips. She also plans celebration of various festivals and important events in the home. This contributes to the emotional, mental and physical well being of residents

Denise Fritchley - Care Assistant

I like working at The Grange because all the staff and residents are lovely. I have progressed over my time at The Grange with the support off the management team. 

Kelly Gorrill - Cook

I commenced my employment with The Grange in March 2020 and from my first shift I have been made to feel welcome from all staff working at The Grange. My role as a care assistant is fulfilling and rewarding which makes my job worthwhile. 

Ben Griffiths